A. "Japan Call" is an optional plan for telephone to fixed and mobile phones in Japan from the U.S. Fee is $10 per month, and this is the unlimited plan to make a phone call to your friends and family in Japan from the U.S.!
*There is no charge for incoming call in Japan.
*For minimum plan members ($15 per month), Calling fees of $0.25 per a minute will be charged during using the Japan Call plan.
*You cannot call the toll-free number (0120 number) in Japan.
Please email or call to our customer support if you would like to apply for optional plans.
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Contact Information:
UNIVERSAL Mobile Customer Support
Email: customer@universalmobile.us
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■■How to make a phone call to Japan■■
Please call "Access Number"※1 and enter "81" + "receiver's phone number※2" by the following the guidance.
※1) We will inform the access number after application is completed. In addition, you can confirm the access number in【ご利用状況】from "My Page" on our website.
※2) If the receiver's phone number starts with "0," please remove "0."
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