My Data Speed Has Slowed Down

Modified on Thu, Sep 24 at 10:48 AM

For the plans listed below, data speeds will be reduced once your monthly data usage reaches the plan limit.

The amount of high-speed 5G / 4G LTE data available to you depends on your monthly plan.


• $15 Plan - Up to 2GB of 5G / 4G LTE Data


• $30 Plan - Up to 2GB of 5G / 4G LTE Data


• $45 Plan - 5G / 4G LTE Data up to 6GB


• $60 Plan - 5G / 4G LTE Data Unlimited


*If your monthly data usage reaches the limit, your data speed will be throttled to a maximum of 3G (upload/download) until the next billing cycle.
  Although speeds are reduced, you can continue using data without limit.


*Even if your monthly data usage reaches the limit and speeds slow down, no overage charges will occur.


*Your monthly data allowance resets on your service start date each month.



For details on rate plans, click here.


For details on plan changes, click here.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article