Receiving Text Messages from the Network Carrier

Modified on Fri, Sep 18 at 1:07 PM


Because UNIVERSAL Mobile uses the network of a T-Mobile-affiliated carrier,

you may occasionally receive SMS messages directly from the carrier.


These messages are often related to SIM card insertion or warnings about international calling, and no action is required on your part.


Please also be aware that you may occasionally receive scam messages impersonating the carrier. Do not click on any links in suspicious messages.



If you would like us to review the content of an SMS message you received, please contact UNIVERSAL Mobile Customer Support using the information below.



Contact Information:

UNIVERSAL Mobile Customer Support

Email: customer@universalmobile.us

Phone: 888-504-9056


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