What is Wi-Fi Calling?

Wi-Fi Calling is a feature that allows you to make phone calls and send SMS over a Wi-Fi network.

With Wi-Fi Calling, you can make/receive calls and send/receive text messages even in areas with weak coverage, outside service areas, or outside the U.S.

● No separate plan application required

● No extra charge for using the Wi-Fi Calling feature (Note 1)(Note 2)

(Note 1) For Premier Plan (T-Mobile), calling charges of $0.25/min apply for each call (outgoing/incoming).

(Note 1) For Premier Plan (Verizon), Wi-Fi Calling is not available.

(Note 2) For Minimum Plan, calling charges of $0.25/min apply for each call (outgoing/incoming).

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■ Making / Receiving calls to/from U.S. phone numbers

・$60/mo Premier Plan ⇒ Yes (Note 1) 

・$45/mo Business ⇒ Yes

・$30/mo Lite Plan ⇒ Yes

・$15/mo Minimum Plan ⇒ Yes (Note 2)

■ Sending / Receiving SMS to/from U.S. phone numbers

・$60/mo Premier Plan ⇒ Yes

・$45/mo Business ⇒ Yes

・$30/mo Lite Plan ⇒ Yes

・$15/mo Minimum Plan ⇒ Yes

【 When using the Wi-Fi Calling feature in Japan 】

■ Making calls to Japanese phone numbers (Japan Call)

・$60/mo Premier Plan ⇒ Yes (Note 1) 

・$45/mo Business ⇒ Yes

・$30/mo Lite Plan ⇒ Yes

・$15/mo Minimum Plan ⇒ Yes (Note 2) 

■ Receiving calls from Japanese phone numbers

・$60/mo Premier Plan ⇒ Yes (Note 1) 

・$45/mo Business ⇒ Yes

・$30/mo Lite Plan ⇒ Yes

・$15/mo Minimum Plan ⇒ Yes (Note 2) 

■ Sending / Receiving SMS to/from Japanese phone numbers

・$60/mo Premier Plan ⇒ Yes

・$45/mo Business ⇒ Yes

・$30/mo Lite Plan ⇒ Yes

・$15/mo Minimum Plan ⇒ Yes

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< Smartphone Setup Instructions >

iPhone

Settings > Cellular > Wi-Fi Calling > On > Enable > Register Emergency 911 Address

*Please register a U.S. address for the Emergency 911 Address

*When using the Wi-Fi Calling feature, please set Data Roaming to OFF

Android

Settings > Connections > Wi-Fi Calling > On > Register Emergency 911 Address

*Please register a U.S. address for the Emergency 911 Address

*Depending on the smartphone model, you may not be able to register this Emergency 911 Address. If you cannot use the Wi-Fi Calling feature due to registration issues, please contact UNIVERSAL Mobile Customer Support.

*Menu options may differ depending on your smartphone model.

*When using the Wi-Fi Calling feature, please set Data Roaming to OFF

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About UNIVERSAL Mobile Pocket Wi-Fi Rental!

● Available in over 120 countries worldwide, including Japan, Canada, and Mexico.

● Affordable rental rates starting from $5/day.

■ Click here to check details on Pocket Wi-Fi rentals for over 120 countries worldwide.

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Contact Us:

UNIVERSAL Mobile Customer Support

Email: customer@universalmobile.us

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